At Eleventh Hour Ministry, Inc., we respect, and will do our best to protect, the privacy of anyone who provides us with any personally identifiable information or PII. PII is defined as any information that can be used on its own or with other information to identify, contact or locate a person, such as name, address, contact number(s), and email addresses.
YOUR PERSONAL INFORMATION: WHAT WE COLLECT, AND HOW WE USE IT
We do not collect PII about you when you visit our website unless you choose to provide that information to us. During your visit, if you browse through our website, read pages, or download information, the web server will automatically gather and store certain information about your visit. This information does not identify you personally. We may use such information or any information you choose to provide to monitor our website’s performance, and to make improvements where necessary.
INFORMATION STORED AUTOMATICALLY
By default, all web server log files capture Internet Provider (IP) addresses. We may use your IP address internally to help diagnose problems with our server, administer our website and to monitor network traffic to identify unauthorized attempts to upload or change information, or cause damage.
THE INFORMATION YOU PROVIDE
If you are a registered user, you are required to provide your email address and password when you login to our website.
If you belong to a subscription program or any other program under Eleventh Hour Ministry, Inc., we may ask for information which identifies you as a program member.
When you place an online order or make an online donation, you will be required to provide your name, email address, mailing address, contact number, payment card details and/or other information (e.g. special delivery instructions). We may share selected information with our agents, sub-contractors (e.g. shipping company) and/or third parties (e.g. the issuer of your payment card) for the sole purpose of delivering the product(s) you requested or processing your donation.
When you participate in any contest or promotion, we may ask for your name, address, email address and/or other information so we can administer the contest/promotion and notify winners.
If you choose to provide us with any PII by sending an email to Eleventh Hour Ministry, Inc., or by filling out a form with your PII and submitting it through our website, we may use that information to provide the information, service(s) and/or product(s) you have requested or to minister to you.
We do not collect PII for other purposes. The information you provide is not released to any third party for commercial marketing and gains or otherwise, without your permission except where required by law to do so (such as in the investigation of fraud or other inappropriate activity).
EMAILS FROM ELEVENTH HOUR MINISTRY, INC.
Eleventh Hour Ministry, Inc. has found that attractive, graphics-rich emails are a quick and effective way to inform our registered users and subscribers of new resources, clearance and sale items, projects and events to provide them opportunities to support our ministry. We maintain an opt-out, user-customizable subscription database of users who have requested to receive these emails. Every email provides an option for you to unsubscribe to such information.
To make online giving and shopping at the Eleventh Hour Ministry, Inc. website a safe and secure experience, we use a Secure Sockets Layer (SSL) capable browser. This means that any credit/debit card information you send is encrypted by your computer, and then decrypted again on our server, making it extremely difficult for others to access your private information during transmission.
While we will make reasonable efforts to store any PII which we hold in a secure server or in secure files, and to keep this information accurate and up-to-date, the Internet is not a secure medium for the transmission of information. Eleventh Hour Ministry, Inc. cannot accept responsibility for the security of information you send to or receive from us over the Internet or for any unauthorized access to or use of that information.
Unauthorized attempts to upload information to or change information on our website are strictly prohibited and may be punishable by law.
LINKS TO OTHER WEBSITES